Frequently Asked Questions
Everything you need to know about your daily brew.
How soon will my coffee be shipped after roasting?
To ensure peak freshness, we roast our beans in small batches and ship all orders within 24 to 48 hours of roasting.
Do you offer a coffee subscription service?
Yes, our 'Loyal Rewards' subscription allows you to choose your favorite blends and delivery frequency, saving you 15% on every order.
What is your return policy for food products?
Due to the perishable nature of coffee, we cannot accept returns on roasted beans. However, if there is an issue with your order, please contact us within 7 days for a replacement or refund.
Are your coffee beans ethically sourced?
Absolutely. We work directly with small-holder farms to ensure fair wages and sustainable farming practices that protect the local environment.
Can I order my coffee pre-ground?
Yes, we offer various grind settings including Drip, Espresso, and French Press. Simply select your preferred grind size on the product page before adding to your cart.
How should I store my coffee to keep it fresh?
We recommend storing your beans in a cool, dark place inside an airtight container. Avoid refrigeration or freezing, as moisture can compromise the flavor profile.